Privacy Policy

ODIN Consulting
DBA: CanOS
North Carolina, United States

Effective Date: June 25, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

ODIN Consulting (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

Name
Email address
Phone number
Physical address (when voluntarily provided)
Payment information when you purchase services or request a quote
Opt-in records and timestamps for SMS, email, and other communication channels

Non-Personal Information

IP address
Browser type
Device information
Website usage information
Cookies and similar tracking technologies

Customer Communications

Records of inquiries and support requests
Appointment or consultation information
Service history
Customer feedback

2. How We Use Your Information

We use collected information to:

Provide and improve our services
Process transactions and payments
Respond to inquiries and customer support requests
Send appointment reminders and important service updates
Deliver marketing communications only when you have provided appropriate consent
Improve website functionality and user experience
Protect against fraud and unauthorized access
Maintain communication preferences and consent records

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging program, you agree to receive text messages related to our services, including:

Appointment reminders
Customer support
Service updates
Promotional offers and marketing communications (when consent has been provided)

Opt-In & Consent

You will only receive SMS messages after providing your express consent.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations.

Opt-Out

You may opt out of SMS communications at any time by replying STOP.

After opting out, you will receive one final confirmation message and will not receive additional text messages unless you opt in again.

Opt-out requests are processed promptly.

Message Frequency

Message frequency varies depending on your interactions with our business.

Help

Reply HELP for assistance or contact us at:

Email: info@odin-consulting.com

Carrier Notice

Message and data rates may apply.
Wireless carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We maintain appropriate administrative, technical, and physical safeguards to protect SMS consent records and customer communication data.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Information may be shared only with:

Service Providers

Trusted vendors who help operate our business, including:

Payment processors
Website hosting providers
Customer communication platforms
Scheduling software
Twilio and related SMS delivery providers solely for delivering messages you have consented to receive

These providers are contractually required to protect your information.

Legal Requirements

We may disclose information when required by law or in response to valid legal requests.

Business Transfers

If our business is involved in a merger, acquisition, or sale of assets, customer information may be transferred while remaining subject to this Privacy Policy.

Text messaging originator opt-in data and consent will never be shared with third parties except as necessary to provide SMS delivery services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

Encryption of sensitive information where appropriate
Secure authentication and access controls
Routine security updates
Employee training
Secure backup systems
Breach response procedures

Although we use commercially reasonable measures to protect your information, no transmission or storage method can be guaranteed to be completely secure.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Analyze website traffic
Improve website performance
Remember user preferences
Enhance the user experience
Measure website effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Your Rights & Choices

You may:

Request access to your personal information
Request correction or deletion of your information where permitted by law
Unsubscribe from marketing emails using the unsubscribe link
Opt out of SMS messages by replying STOP
Withdraw consent for future marketing communications
Request additional information regarding how your information is processed

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites. This Privacy Policy applies only to information collected through CanOS and ODIN Consulting.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website and services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

ODIN Consulting
DBA: CanOS

Phone: +1 (910) 569-8688

Email: info@odin-consulting.com

Website: https://odin-consulting.com

Location: North Carolina, United States

By using our website and services, you acknowledge and agree to this Privacy Policy.